Last updated: 12 August 2026
GLOSSTECH (“we”, “us” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website, contact us, request a quotation or use our vehicle detailing services.
This policy is intended to comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
GLOSSTECH is a vehicle detailing and valeting business operating in Birmingham and the surrounding areas.
Business name: GLOSSTECH
Business address: [Insert business address]
Email: [Insert business email]
Telephone: [Insert business telephone number]
For the purposes of UK data protection law, GLOSSTECH is the data controller responsible for the personal information described in this policy.
We may collect personal information that you provide to us when you contact us, request a quotation, make a booking or use our services.
This may include:
We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device type, pages visited and how you interact with our website.
We may use your personal information to:
We will only use your personal information where we have a lawful basis under applicable data protection legislation.
Depending on the circumstances, we may process your information because:
Contract: Processing is necessary to provide a quotation, arrange a booking or provide services you have requested.
Legitimate interests: Processing is necessary for the legitimate operation and improvement of our business, provided those interests do not override your privacy rights.
Legal obligation: We are required to process or retain certain information to comply with legal, accounting or tax requirements.
Consent: Where required, we may ask for your consent before using your information, particularly for certain forms of marketing or non-essential cookies. You can withdraw your consent at any time.
Where you make a payment for our services, payment processing may be provided by a third-party payment provider.
We do not normally store your complete debit or credit card details ourselves. Payment providers process this information according to their own privacy and security policies.
We may retain transaction information such as the amount paid, payment date, service purchased and transaction reference for accounting and record-keeping purposes.
We may take photographs or videos of vehicles before, during or after detailing work for purposes including documenting the condition of a vehicle, maintaining service records and demonstrating completed work.
Where vehicle photographs or videos are used for marketing purposes, such as on our website or social media accounts, we will take reasonable steps to avoid unnecessarily displaying personal information.
Where appropriate, vehicle registration plates or other identifying information may be obscured.
We may use analytics and advertising services to understand how visitors use our website, measure the effectiveness of our advertising and improve our marketing.
These services may collect information about your device, browser, IP address and interactions with our website.
This may include services provided by companies such as Google and Meta where these services are installed on our website.
Where required by law, non-essential analytics or advertising technologies will only be activated after you have provided the appropriate consent.
Our website may use cookies and similar technologies.
Cookies are small files stored on your device that can help websites operate correctly, remember preferences, understand website usage and measure advertising performance.
Some cookies are necessary for the website to function. Other cookies, such as analytics or advertising cookies, may require your consent.
Where applicable, you can manage your cookie preferences through the cookie controls provided on our website or through your browser settings.
We may contact existing or prospective customers about GLOSSTECH services and offers where permitted by law.
Where consent is required, we will obtain it before sending marketing communications.
You can ask us to stop sending you marketing communications at any time by contacting us or using any unsubscribe option provided in the communication.
We will not sell your personal information to third parties for their own marketing purposes.
We may share personal information with trusted third parties where reasonably necessary to operate our business.
These may include:
We only share information where there is an appropriate reason for doing so and expect service providers processing information on our behalf to protect that information appropriately.
Some of the technology providers we use may process or store information outside the United Kingdom.
Where personal information is transferred internationally, we will take appropriate steps to ensure that the transfer is made in accordance with applicable UK data protection legislation.
We only retain personal information for as long as reasonably necessary for the purpose for which it was collected and to satisfy applicable legal, accounting or reporting requirements.
Different types of information may therefore be retained for different periods.
For example, certain transaction and accounting records may need to be retained for several years to comply with UK tax and accounting requirements.
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
However, no website, electronic communication or data storage system can be guaranteed to be completely secure.
Under UK data protection law, depending on the circumstances, you may have the right to:
If you would like to exercise any of these rights, please contact us using the details provided in this policy.
You will not normally have to pay a fee to exercise your rights.
If you have concerns about how we handle your personal information, please contact us first so that we can try to resolve the matter.
You also have the right to make a complaint to the Information Commissioner’s Office (ICO), the UK’s data protection regulator.
Our website may contain links to third-party websites or services, including social media platforms.
We are not responsible for the privacy practices of third-party websites. We recommend reviewing their privacy policies before providing personal information.
We may update this Privacy Policy from time to time to reflect changes to our business, website, services or legal requirements.
The latest version will be published on our website with the date it was last updated.
If you have any questions about this Privacy Policy or how GLOSSTECH handles your personal information, please contact:
GLOSSTECH
Email: glosstech@hotmail.com
Telephone: 07729842942
Address: 50 Longley Cresent, South Yardley, Birmingham, B26 1EN
